Hi71 Terms & Conditions — Complete Guide in Bangla

Hi71 is a licensed online gaming and lottery platform operating for users in Bangladesh. These terms and conditions constitute a legally binding agreement between hi71 and its users.

By accessing or registering on hi71's website, mobile app, or any other digital platform, you agree to every clause in these Terms & Conditions. It is therefore important to read each section carefully.

These terms and conditions are available in both English and Bangla. In case of any ambiguity, the Bangla version shall be considered authoritative. However, in the event of a legal dispute, the interpretation of hi71's legal team shall be final.

To register with hi71, you must meet the following eligibility requirements:

• Your age must be at least 18 years must be.
• You must be a legal resident of Bangladesh.
• All information provided must be truthful, accurate, and up to date.
• Each individual may operate one account only.
• You have not previously been banned from hi71.

Account Verification Process (KYC)

After registration, KYC (Know Your Customer) verification may be required to fully activate your account. You may be asked to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License

Hi71 reserves the right to restrict withdrawals until the verification process is complete. Providing false information will result in immediate account termination, and the associated balance may be forfeited.

Account Security

You are responsible for keeping your account password and login details confidential. You are accountable for all activity carried out through your account. If you notice anything suspicious, report it to support@hi71.bet immediately.

The following rules apply to all deposits and withdrawals on hi71:

Deposit Policy

• Minimum Deposit Amount ৳100।
• Only hi71-approved payment methods (bKash, Nagad, Rocket, etc.) may be used.
• Deposits must be made from a payment account registered in your own name.
• Deposits via third parties are strictly prohibited.

Withdrawal Policy

• Minimum Withdrawal Amount ৳500।
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Standard Withdrawal 24 hours will be processed within.
• Large withdrawals (over ৳50,000) may require additional verification.

Failed Transactions

If a deposit fails due to a technical error and funds have been deducted, contact us at support@hi71.bet within 72 hours with proof of the transaction. hi71 will arrange a refund subject to verification.

Hi71 regularly offers a variety of bonuses and promotions. Each bonus comes with its own specific terms, which are detailed on the relevant offer page.

General Bonus Policy

• The applicable wagering requirements must be met before a bonus can be claimed.
• Bonus balance cannot be withdrawn before the wagering requirements have been met.
• Bonus balance cannot be converted directly to cash — it may only be used for gameplay.
• Each user may participate in the same promotion only once.
• Expired bonuses will be automatically cancelled.

Welcome Bonus

Newly registered users are eligible for a welcome bonus on their first deposit. The wagering requirements for this bonus are listed on the relevant offer page. The welcome bonus can only be claimed once — any attempt to claim it twice by opening multiple accounts will result in both accounts being cancelled.

Lottery Prizes

Lottery prizes are credited to the user's hi71 account balance. Large prizes (over ৳1,00,000) may require additional identity verification. The deadline to claim prizes from the draw date is 90 days. Any unclaimed prizes after this period will be forfeited.

The following policy applies to the determination of results for all games, betting, and lottery operated on hi71:

• All Game Results Certified RNG (Random Number Generator) Determined by the system.
• Sports Betting outcomes are settled based on official results.
• If a game is interrupted due to a technical error, hi71 reserves the right to void or adjust the relevant bet.
• In the event of a disconnection during a live game, the outcome will be settled according to the host's records.

Betting Limits

Hi71 sets minimum and maximum betting limits for each game and event. hi71 reserves the right to adjust these limits at any time, particularly for major events or unusual betting patterns.

Hi71 believes gaming is a form of entertainment — it should not be treated as a source of income or a way of life. That is why hi71 places responsible gaming at the top of its priorities.

Tools Available for Users

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Loss Limit: Set a cap on how much you can lose within a given period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Exclude yourself from the platform for an extended period (6 months to 5 years).

These tools are available in your account settings. If you feel that gaming is having a negative impact on your life, don't wait — Responsible Gaming Page View or contact our support team.

The following activities are strictly prohibited on hi71. Violations will result in immediate account termination and possible forfeiture of balance:

• Operating multiple accounts or claiming multiple bonuses.
• Registering with a false or fraudulent identity.
• Conducting transactions through a third-party account.
• Using automated bots or software to play games.
• Colluding with other users to gain an unfair advantage.
• Deliberately exploiting technical glitches or bugs on the platform.
• Using hi71 for money laundering or illegal payment purposes.
• Impersonating hi71 staff or misrepresenting your identity.
• Harassing or threatening other users.

Hi71 reserves the right to suspend or permanently close any account under the following circumstances:

• Breaching any provision of these terms and conditions.
• Registering or completing KYC verification using false information.
• If your account remains inactive for an extended period (12 months).
• Due to a court order or other legal obligation.
• At the user's own request.

If you wish to close your account yourself

If you wish to close your hi71 account yourself, email support@hi71.bet or use the Close Account option in your account settings. Please withdraw any available balance before closing your account. Reclaiming a balance after account closure will require additional verification.

Inactive Account Policy

An account will be marked inactive if there is no login or transaction for 12 consecutive months. A monthly maintenance fee of ৳50 may apply to inactive accounts until the balance reaches zero. hi71 will notify you in advance by email regarding this.

Hi71 takes the protection of your personal information very seriously. For our full policy on how data is collected, stored, and used, please visit our Privacy Policy can be found on the page.

In brief, hi71 uses your information for the following purposes:

• Account management and identity verification.
• Transaction processing and fraud prevention.
• Fulfilling legal obligations.
• Providing customer support.
• Platform improvement and personalized experience.

Hi71 is not liable for the following:

• If a game or bet is interrupted due to loss of internet connection.
• Losses caused by issues with the user's device or software.
• Losses arising from user negligence or sharing of account credentials.
• Delays caused by an error on the part of a third-party payment provider.
• In the event of an unforeseen technical failure or force majeure situation.

In all circumstances, hi71's maximum liability is limited to the value of the transaction in question. hi71 will not be held liable for any indirect, incidental, or consequential damages.

Hi71 reserves the right to modify these Terms & Conditions, in whole or in part, at any time. When changes are made:

• At least 7 days ago You will be notified via your registered email or app notification.
• In urgent situations (legal obligations or security threats), changes may be made with immediate effect.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the opportunity to close your account before the changes take effect.

The most recently updated version of the Terms and Conditions will always apply. Check the "Last Updated" date at the top of the page to confirm you are reading the current version.

For any questions, complaints, or disputes, please contact hi71:

• Email: support@hi71.bet
• Live Chat: Click the chat button on the website or app
• Time: Daily from 8:00 AM to 12:00 AM (Bangladesh Time)

Complaints Process

After a complaint is submitted, hi71 48 hours' will provide an initial response within. Complex matters may take up to 14 business days to resolve. If you are not satisfied with the first-level resolution, you may appeal to senior management.

Applicable Law

These Terms & Conditions are governed by the applicable laws of Bangladesh. Any legal disputes will fall under the jurisdiction of the appropriate courts of Bangladesh.